We'd Love to
Hear From You

You can contact us by using the form above on this page, or by emailing [email protected] directly. Both go to the same inbox. There's no difference in how quickly or thoroughly we respond — use whichever is more convenient for you. We do not have a phone line or live chat at this time, but we respond to all messages within 1–3 business days.

Yes — we respond to every genuine message that arrives at [email protected]. This is a firm commitment. We do not use autoresponders for substantive enquiries. When you send us a message, a real person on the Keeroot Solutions team reads it and writes back. The only exception is obvious spam, which is filtered automatically. If you sent a message and haven't heard back within 5 business days, please check your spam folder and try again — sometimes legitimate email gets filtered incorrectly.

Use the contact form above (or email us) and select "Tool Suggestion" as the topic. In your message, describe: (1) What the tool would calculate or convert, (2) Who would use it and in what situation, and (3) Any specific features or data sources it should include. The more specific and well-reasoned your suggestion, the more useful it is for our planning. Popular, clearly articulated suggestions go directly onto our development roadmap. Several tools on KeeHelper today were suggested by users.

Select "Report a Bug / Calculation Error" in the form topic. In your message, include: the name of the tool, exactly what values you entered, what result appeared, and what you believe the correct result should be (ideally with a source or calculation showing why). Accuracy is our highest priority — we investigate every error report, and confirmed errors are typically corrected within 48–72 hours. We genuinely appreciate these reports and respond to each one personally.

Your message and email address are completely private. We use your email solely to respond to your enquiry — we do not add you to any mailing list, share your email with third parties, or use it for marketing. The data from this form goes only to [email protected], which is accessed exclusively by the KeeHelper team at Keeroot Solutions. We do not use third-party CRM tools or contact management systems that would expose your data to additional parties. Your privacy is protected by design — see our Privacy Policy for full details.

Yes, and we actively welcome it. We're interested in collaborating with developers, data scientists, financial experts, health professionals, educators, content specialists, and any domain expert who can help improve our tools' accuracy and depth. We also welcome press enquiries from journalists writing about personal finance, digital wellbeing, productivity, or free tools. If you're interested in collaborating, select "Collaboration / Partnership" in the form and briefly describe: who you are, your relevant expertise, and what you're proposing. We'll respond within 3–5 business days after reviewing your proposal.

If it has been more than 5 business days since you sent your message and you haven't received a reply, please: (1) Check your spam / junk folder for a reply from [email protected] — our responses occasionally get filtered. (2) Try sending again from a different email address if you think the first message may not have delivered. (3) Add [email protected] to your contacts before sending to prevent filtering. We respond to every genuine message and would never intentionally leave one unanswered.